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Since I got my new computer (I had no such problems with my old computer), I've not been able to download title registers, title plans etc from www.landregistry.gov.uk I get to the stage where I have to click on the link to get the download, but the document fails to appear. Land Registry get their fee but I don't get the document. What am I doing wrong? I've contacted Land registry about the problem but they failed to come up with a solution. My computer runs Windows 7, IE9, Kaspersky Internet Security, and it has Adobe Acrobat Reader X. Any thoughts would be gratefully received.
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When you are presented with the list of possible downloads (title register/plan etc.), can you download the example documents which are also shown?
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>> When you are presented with the list of possible downloads (title register/plan etc.), can you
>> download the example documents which are also shown?
>>
No. I get a blank screen.
Last edited by: L'escargot on Fri 11 May 12 at 10:10
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>> No. I get a blank screen.
>>
But last time you said that "I got Title number: CS72510".
1. Have you got a pop-up blocker active in IE?
2. Give up on IE9 and try Google-Chrome or Firefox12
p.s. Looks like Land Registry have polished up their website from the original dreadful design of the 90's.
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Les,
You need to do some tests to establish where the problem lies, in the following order:
1. is it just the Land Registry web site - try downloading pdf documents from other web sites to prove/disprove this.
2. if it happens everywhere, is it due to:
i. IE9 - try an alternative browser and make sure pop-ups and downloads are enabled.
ii. Adobe Reader X - try an alternative PDF reader and make sure the settings allow documents to be opened/saved.
iii. Kaspersky - disable it and see if the pdf download works.
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>> Is it the same problem as you had before?
Yes.
I've since updated Java.
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Perhaps try a different PDF reader - I think this has been recommended before:
www.foxitsoftware.com/Secure_PDF_Reader/
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>> Perhaps try a different PDF reader - I think this has been recommended before:
>> www.foxitsoftware.com/Secure_PDF_Reader/
>>
Good advice. I had problems before I started using Foxit.
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Also, instead of left-clicking on the download link(s), can you right-click and do 'save link as...' and save the document as a file on your PC, which you can then try opening outside of the browser?
Last edited by: Focus on Fri 11 May 12 at 10:19
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For the third time of telling i think, I suggest you use another browser. Chrome.
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>> For the third time of telling i think, I suggest you use another browser. Chrome.
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>>
I think he believes in sticking with the "manufacturer" preferred products. (and/or paid for products such as Kaspersky).
This is despite the fact that
www.landregistry.gov.uk/
flags up as "Internet Explorer recognizes that the webpage isn't compatible" (as indicated by the appearance of the Compatibility View button on the Address bar).
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>> This is despite the fact that
>> www.landregistry.gov.uk/
>> flags up as "Internet Explorer recognizes that the webpage isn't compatible" (as indicated by
>> the appearance of the Compatibility View button on the Address bar).
I've not seen a Compatibility View button. In fact I wouldn't know what it looks like.
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>> I've not seen a Compatibility View button.
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Why didn't you say so here? :
www.car4play.com/forum/post/index.htm?t=10016&m=223476&v=e
" ..... try compatibility view on IE9 .... "
>> In fact I wouldn't know what it looks like.
>>
windows.microsoft.com/en-US/internet-explorer/products/ie-9/features/compatibility-view
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>> For the third time of telling ........
One good thing about having a bad memory is that if someone has a go at you, then 3 seconds later you've forgotten all about it!
:-D
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Download failure of Land Registry documents. - Focusless
