I've got my Sky router plugged into the BT test socket, but I'm still only getting 3 or 4Mbps (or less) instead of the usual 12 or 13. Running broadbandspeedchecker, there's an initial burst for about a second or less where it might get up to 7, then it drops down to 0, then recovers to 3 or 4, were it typically stays for the rest of the test. This seems to be repeatable. I'm using a cable (same on wifi), and tests using phones give similar results.
Earlier, before taking apart the BT/OpenReach box, I talked to a Sky technical help person with whom we tried a different microfilter, and making sure nothing else was connected. She said they are seeing 15+Mbps at their end.
We didn't get as far as trying the test socket together, as it's a bit inaccessible and it was obviously going to take me some time to take the faceplate off; she's ringing back tomorrow morning. It was only after the call that I managed to remove the faceplate and try plugging in. It doesn't appear to make any difference.
Hopefully it'll be fixed tomorrow, but anyone like to hazard a guess? Router on the blink?
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Err... I'm using a different speed checker (Ookla) and it's showing 13Mbps.
However the other one is reading more than it did before, so I still think there might be something wrong, or at least there was.
Will have another go tomorrow morning before Sky ring back.
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Now Ookla on my Samsung S4 is reporting 2Mbps, while I'm still getting 13Mbps on the laptop (using wifi). Odd.
Last edited by: Focusless on Sat 26 Jul 14 at 21:52
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broadband problems - Focusless
