www.autoexpress.co.uk/hyundai/i20/59625/watchdog-clutch-failure-after-four-months
QUOTE
Cathy Brown, from Helston, Cornwall, certainly didn’t think it was fair that Hyundai wouldn’t cover a fix on her i20 under warranty. The replacement part wasn’t anything so minor as wiper blades – it was the clutch. And the car was only four months old, with 3,500 miles on the clock.
“I’ve driven for over 40 years and never had clutch problems before,” Cathy said. “The one on my previous car lasted 11 years!”
END-QUOTE
If what the owner is saying is true, then Hyundai's response is outrageous, i.e. ". . .suggesting that the clutch failure may have been down to Cathy’s driving style."
It's the same old story - companies trying to wriggle out of their responsibilities. Thank goodness that they are not all like that, and you still get to hear great stories of customer service occasionally.
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