A few years ago many call centres were offshore and I struggled to understand some of the accents.
More recently I have seemed to been talking to people from all over the UK, can usually guess where they are located, and after a few seconds tune in to the accent.
Today, during the annual car insurance renewal pantomime, I heard an accent I wasn't sure of so I asked the woman where she was based. "Halifax" was the reply.
Halifax, Nova Scotia !!
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