Like others I have always found the DVLA efficient in dealing with tax disc renewal, they have a good reputation compared with other government departments. The Passport Office in particular have come in for some stick over the past few years.
Perhaps the Passport Office have turned themselves round? I sent them two passports for renewal, in one envelope, by special delivery last Thursday (12th). Mrs A's was returned yesterday (18th) and mine arrived this morning, both returned by secure courier.
Excellent service. Less than a week turnround.
I'm glad I didn't fork out £8 odd each to the Post Office for their check and send service.
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Passport Office 
Passport Office 