Received an email from them today informing me that my BB will go up by £5.00 a month from 18th December 2014 (currently £15.31 a month)
Phoned them and tried the usual blackmail threat of leaving if they couldn't offer me a better deal than that and they asked if I'd like my MAC code so as to take it to another provider. Damn, that backfired didn't it.
So, I tried my other deck of cards and mentioned that on the "offers" page of my account it said that if I renew my BB with them for another year (I've been out of contract with them for quite a while now) they'll reduce 3 months payment to ½ price, i,e £7.65, and the remaining 9 months will be £15.31 a month - same as I'm currently paying. They had to look into the offer as they didn't believe me at first, then accepted it. I did the same.
Yes, I know I can get cheaper BB if I combine it with a phone line package, but the phone line isn't mine and trying to persuade the owner to change from BT is near on impossible.
Trouble is, I live out in the sticks so fibre BB isn't available, neither is Sky, 02, etc.
If I did manage to persuade the phone owner to move to TalkTalk, then I could get a "deal" where it would be £17.60 a month (which would be for line rental, BB and free calls). It would however be an 18 month contract that I would be signing up to and from month 13 of the contract the price would be £27.60 a month. Both of us would benefit but she cannot see it.
It's a no brainer really, but can I persuade the phone line owner? Can I heck. I had the same trouble convincing them to move from British Gas to NPower. Looks like I need to put some figures down on paper and show a complete price breakdown of what they're currently paying against what they could be paying (and saving)
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TalkTalk Broadband price increase 
TalkTalk Broadband price increase 