Motoring Discussion > Contact insurer - hanging on the telephone. Fees. Tax / Insurance / Warranties
Thread Author: FotheringtonTomas Replies: 3
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 Wed 7 Jul 10 18:05 
 Contact insurer - hanging on the telephone. Fees. - FotheringtonTomas
Well, I've just cancelled my insurance (with Hastings) - it took 22 minutes to be put through. I am glad it's not *my* 0800 number, but I suppose the cost saving by having people queue must be positive for them. On Monday, I tried and it took a similar time, but I was only to be told that "the system is down".

Oh, and the fees - 3 weeks ago, £25 to change car. Today, £45 to cancel. In this day and age, too!
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 Messages Author Date
 Contact insurer - hanging on the teleph..  FotheringtonTomas 7 Jul 10 18:05
 Contact insurer - hanging on the telephon..  R.P. 7 Jul 10 18:17
 Contact insurer - hanging on the telepho..  - 7 Jul 10 18:53
 Contact insurer - hanging on the teleph..  RattleandSmoke 7 Jul 10 20:33
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