I'm currently with Madasafish (who are really a division of Plusnet after a takeover) who are ceasing to be separate on 15th December. They sent me an email inviting me to move to Plusnet in advance, and quoted a 0800 number to get one started.
Which would be fine, except I'm deaf.
So I emailed, and got an acknowledgement that I'd get an answer 16 to 20 hours later - over 80 hours ago. I guess they've been swamped. Pointless doing a transfer as some bits are already run by Plusnet, including the direct debit.
Anyway, what I wanted to know is how do they do the fibre? Website implies all the way which would be novel since as far as I know, all the phone related wires down my street are copper. Perhaps fibre to street boxes, but the nearest one is perhaps 150 yards away, so not something on my radar to see being worked on.
I don't have a power point anywhere near the phone master socket, so Madasafishes earlier suggestion I used that for my router didn't and won't happen. But I fitted the master socket with a BT i plate, so the speed lost to the upstairs extension is minimal. And that upstairs extension used for the router gives my WiFi a decent range.
So although I suspect for now, 'normal' broadband still makes the most sense I would like know what is actually involved in their fibre.
BT own Plusnet, so I'd imagine their fibre offering to be the same.
Last edited by: Slidingpillar on Mon 21 Sep 15 at 15:04
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