I have a Gazco Logic E-box gas fire No. 8691 MCUC 25786, installed 19-6-08, with a Mertik Maxitrol remote control. The fire can be operated manually but the control has failed, in spite of new batteries fitted to the fire and to the control.
Has anyone had remote control trouble with this fire and can suggest a remedy please? Replacement controls are available but cost around £80 and there is no guarantee that a new one will work. I can't get anything out of Gazco apart from an interminable "on hold" message. In any case, they seem to be oriented to the trade rather than private enquirers.
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