Like Smokie I'd suggest plugging in the original TT router. Yes I know it was an unreliable piece of junk but then they cannot go down the 'router is broken and not supported route'.
They do say TT is good until things go wrong and then the service is found to be wanting. But it's cheaper for a reason.
Just checking but the Netgear router has built in VDSL modem doesn't it? You're not using a separate Openreach VDSL modem are you?
Also worth checking what BT Openreach/Infinity is reporting in the area because TT is simply reselling BT Openreach Fibre to the Cabinet just like Sky, Vodafone, etc.
Last edited by: rtj70 on Tue 19 Sep 17 at 22:39
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Talk Talk Outages new
Talk Talk Outages new