I suppose there are some stupid people in supermarkets, as well as in government departments.
I was overcharged yesterday in Tesco for two packets of cooked crispy bacon (good for BLT sandwiches BTW).
The shelf edge ticket said £1.80 each, which is what they have been for ages. They were listed on the receipt as 2 x Cooked Chicken @£3.00, total £6.00, with £1.00 knocked off at the end for a multibuy.
So off I trotted to "customer service" to get my £1.40 back. Long story short (It took 20 minutes) ...
CS person (holding £1.80 price ticket): "Well, it's not the same bar code as on the ticket, so they've probably gone up to £3.00".
Me: "It's not cooked chicken though, is it? That says cooked chicken is £3.00, what has that to do with bacon?"
After a good deal of messing about with a calculator:
CS person (doubtfully): "So 2 packets should be £3.70?"
Me: "No, £3.60. So I have been overcharged by £1.40".
More protracted messing about with calculator.
CS person: "OK put your card in."
I received £2.60 refund and cut my gains.
|
