Well, TSB are still quiet on this front, nothing from them, pushing three weeks on.
The man from Santander filled out the form and sent it off. It reappeared on my front doorstep two weeks later with a request to provide details of job, which had been missed off by the man, and is doubtless only so that they know how to target additional junk mail; it certainly isn't a statutory requirement.
Computershare wouldn't accept a properly certified power of attorney as it had to be done 'their way' with the solicitor's stamp on each page. The solicitor had no stamp, so I spent a tenner at vistaprint and got one made. Hope they're happy now.
HSBC took a month, five meetings and two long telephone calls (and a blazing row where I stood in the crowded branch and shouted at somebody detailing the previous pointless meetings and that I'd been told to turn up at that point; when I turned up the following day I was expected and treated like royalty) to make it work. That promised bottle of wine never turned up. And I've got to wait another three weeks for internet banking access.
Lloyds have now taken six weeks and four requests to supply a PIN.
Skipton were OK. But as well as a bank account there was an ISA. So the Skipton ISA people wrote to tell me that I would have to go through the KYC process all over again as they couldn't accept the photocopy that Skipton BANK had on their file already (the photocopy that Skipton had taken of my original copy).
Hargreaves Lansdown dealt with the whole process within 48 hours.
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TSB bank KYC new
TSB bank KYC new
