One of the things that faintly annoy me is the manufacturer offering services and parts at specific prices which aren't honoured by the dealer. Ford did this to me a week or two ago.
Ford UK website gives a schedule of parts and prices, a statement that it will cost x including fitting, a postcode checker, a list with your local dealer on and a contact number. Then you ring the local dealer and they deny all knowledge of any such price, and want more money, and then want to add fitting on top.
Toyota did that to me as well with a service price, but unlike Ford, the service desk went to the web page I was quoting, said she'd never heard of or seen such a thing before, but honoured the price.
The Ford dealer said push off, not honouring that, don't care what Ford UK say, even if they do give our name as a dealer offering this.
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