Annoyingly, I have an unusable virtually brand new iPhone 6 sitting in a drawer. Similarly to Duncan's it's basically locked. Mine however, isn't a passcode problem, it's a password problem.
It belonged to an ex-colleague who created and logged in with an Apple ID and password. After about six weeks of having the phone, he left. He "didn't remember" the credentials, and refused to enter into correspondence about it at all after leaving.
So no amount of restoring or resetting or connecting to iTunes will help. It just says it needs to be re-activated with Apples servers using the missing credentials. We tried Apple themselves, with no result.
It was literally going in the bin, but I took it when I retired in case there was anything doable. I've not got anywhere with it at all. There are various online places that "promise" to sort this for a fee, and lots of reviews saying they can't, so don't waste your money.
Seems a shame to chuck it. It looks brand new and hardly touched but there we are.
|