Motoring Discussion > FIAT 500 - Car rental woe Legal Questions
Thread Author: legacylad Replies: 64

 FIAT 500 - Car rental woe - legacylad
After years of hassle free rentals on the latest I came a cropper. Late afternoon flight to the Canaries, huge queues at immigration meant that it was almost dark when I collected the well used and abused 500. I immediately noticed 4 large scratches not on the paperwork, long trudge back to the rental office as the PortaCabin in the parking area was closed. Marked the scratches on paperwork, walk back in dark to rental office, eventually drive away 3 hours after landing !
The first time I’ve never taken comprehensive photos..it was dark and I was alone so no one to illuminate the scene. Every panel had minor scratches and on return yesterday evening two groups of very minor scratches were spotted not on the paperwork. Return to office, fill in ‘accident report’, and receive invoice for €400 today (2x €200) to be debited from my card.
Looking through photos on my phone on the flight home I spotted one close up taken the morning after rental having filled the boot with provisions at a supermarket, and another photo taken 48 hours later of the other area which had been allegedly scraped during my tenure. Both clearly show the scratches were already there.
I hate being ripped off by this company...InterRent ( part of Gold).
Should I inform the broker I used (DoYou Spain) email my photos direct to InterRent as a reply to their invoice, or contact my CDW Insurance company, or just put in a claim?
Note to self: always take a headtorch to illuminate car panels in the dark allowing decent photos to be taken. My bad as they say !
 Messages Author Date
 FIAT 500 - Car rental woe new legacylad 24 Jul 19 10:01
 FIAT 500 - Car rental woe new zippy 24 Jul 19 10:13
 FIAT 500 - Car rental woe new Fullchat 24 Jul 19 12:12
 FIAT 500 - Car rental woe new zippy 24 Jul 19 12:31
 FIAT 500 - Car rental woe new Bill Payer 24 Jul 19 14:12
 FIAT 500 - Car rental woe new legacylad 24 Jul 19 14:54
 FIAT 500 - Car rental woe new Dulwich Estate II 24 Jul 19 17:41
 FIAT 500 - Car rental woe new Dave_ 24 Jul 19 22:28
 FIAT 500 - Car rental woe new Bobby 25 Jul 19 09:53
 FIAT 500 - Car rental woe new Bobby 25 Jul 19 09:55
 FIAT 500 - Car rental woe new commerdriver 25 Jul 19 10:39
 FIAT 500 - Car rental woe new CGNorwich 25 Jul 19 11:46
 FIAT 500 - Car rental woe new tyrednemotional 25 Jul 19 21:17
 FIAT 500 - Car rental woe new bathtub tom 25 Jul 19 22:34
 FIAT 500 - Car rental woe new helicopter 26 Jul 19 10:47
 FIAT 500 - Car rental woe new legacylad 25 Sep 19 15:07
 FIAT 500 - Car rental woe new sherlock47 25 Sep 19 15:21
 FIAT 500 - Car rental woe new Zero 25 Sep 19 16:29
 FIAT 500 - Car rental woe new CGNorwich 25 Sep 19 16:19
 FIAT 500 - Car rental woe new Zero 25 Sep 19 16:28
 FIAT 500 - Car rental woe new legacylad 25 Sep 19 16:49
 FIAT 500 - Car rental woe new Zero 25 Sep 19 17:09
 FIAT 500 - Car rental woe new CGNorwich 25 Sep 19 16:52
 FIAT 500 - Car rental woe new Zero 25 Sep 19 17:03
 FIAT 500 - Car rental woe new Bromptonaut 25 Sep 19 17:21
 FIAT 500 - Car rental woe new CGNorwich 25 Sep 19 19:53
 FIAT 500 - Car rental woe new smokie 25 Sep 19 23:22
 FIAT 500 - Car rental woe new legacylad 25 Sep 19 23:37
 FIAT 500 - Car rental woe new PeterS 25 Sep 19 23:34
 FIAT 500 - Car rental woe new smokie 26 Sep 19 09:33
 FIAT 500 - Car rental woe new CGNorwich 26 Sep 19 21:37
 FIAT 500 - Car rental woe new Zero 26 Sep 19 22:13
 FIAT 500 - Car rental woe new Kevin 26 Sep 19 23:04
 FIAT 500 - Car rental woe new CGNorwich 26 Sep 19 23:10
 FIAT 500 - Car rental woe new PeterS 27 Sep 19 04:58
 FIAT 500 - Car rental woe new Netsur 27 Sep 19 06:20
 FIAT 500 - Car rental woe new Kevin 27 Sep 19 22:07
 FIAT 500 - Car rental woe new Bromptonaut 27 Sep 19 07:53
 FIAT 500 - Car rental woe new Zero 27 Sep 19 08:05
  
 FIAT 500 - Car rental woe new legacylad 27 Sep 19 08:30
 FIAT 500 - Car rental woe new Zero 27 Sep 19 08:45
 FIAT 500 - Car rental woe new legacylad 27 Sep 19 08:56
 FIAT 500 - Car rental woe new Zero 27 Sep 19 18:55
 FIAT 500 - Car rental woe new CGNorwich 27 Sep 19 19:24
 FIAT 500 - Car rental woe new Zero 27 Sep 19 20:02
 FIAT 500 - Car rental woe new No FM2R 27 Sep 19 20:18
 FIAT 500 - Car rental woe new Kevin 27 Sep 19 22:01
 FIAT 500 - Car rental woe new BiggerBadderDave 27 Sep 19 21:14
 FIAT 500 - Car rental woe new CGNorwich 27 Sep 19 22:38
 FIAT 500 - Car rental woe new legacylad 27 Sep 19 23:04
 FIAT 500 - Car rental woe new legacylad 27 Sep 19 23:06
 FIAT 500 - Car rental woe new CGNorwich 27 Sep 19 23:26
 FIAT 500 - Car rental woe new Bobby 27 Sep 19 23:41
 FIAT 500 - Car rental woe new Runfer D'Hills 28 Sep 19 08:05
 FIAT 500 - Car rental woe new Zero 28 Sep 19 09:18
 FIAT 500 - Car rental woe new legacylad 28 Sep 19 22:24
 FIAT 500 - Car rental woe new smokie 28 Sep 19 23:32
 FIAT 500 - Car rental woe new legacylad 1 Oct 19 12:26
 FIAT 500 - Car rental woe new Bill Payer 1 Oct 19 21:49
 FIAT 500 - Car rental woe new smokie 2 Oct 19 07:57
  
 FIAT 500 - Car rental woe new smokie 2 Oct 19 21:57
 FIAT 500 - Car rental woe new legacylad 2 Oct 19 22:38
 FIAT 500 - Car rental woe new smokie 3 Oct 19 08:10
 FIAT 500 - Car rental woe new legacylad 3 Oct 19 10:01
 FIAT 500 - Car rental woe new legacylad 22 Nov 19 07:51
  
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