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>> Ours is Smiths. Do you have a farcical manual procedure for claiming on the vouchers?
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I've no idea, the owner does all that.
Menzies are a joke, however. Being one of the furthest points west their own vans do not deliver to us, instead they drop off at Swansea and then a group of self-employed Persons With Van deliver to the shops. Late deliveries, missing titles, shortfall in totals and papers left where they will get wet are common features we have to deal with. We're lucky at the moment as we have a good driver but we've had periods before when we were stuck with a retard and it can be a nightmare.
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