I'm impressed with my Kia (Sorento), but my supplying dealer (near work) was simply terrible.
I'd done a deal on the showroom car, and it needed a towbar fitted.
They broke interior trim and didn't tell me.
They discarded the 'plug' that goes in (removeable towbar) and denied there should be one.
They didn't refit the parcel cover - that was left laying around the workshop.
The car was sent out without any screenwash - the light came on 2 minutes after leaving them.
The number plates were put on crooked.
They took two days to install the towbar.
I've since heard terrible stories about their servicing and repair work.
Fortunately, the Kia dealer near home is excellent. Everything done when promised. A couple of wheels changed under warranty. This dealer also used to be a Volvo dealer - that may well have helped raise the standards?
My summary: Great, well built cars. But a highly variable dealer network.
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KIA - Kia Service - Update. new
KIA - Kia Service - Update. new
