>>10PM seems very late to deliver a car
I don't think so. I used to have cars get delivered at all sorts of times from the afternoon before all through the night.
It makes sense really, from an operational point of view. Imagine the amount of vehicles that need delivering for the next working day.
It was always noted though that it shouldn't be driven until the rental agreement had actually commenced.
>>I suppose the hire company will have handled this at head office and will blame a dumb admin person
You'd have thought that their records would have shown the rental starting the next day. I could understand the easy mistake if it'd been stopped at 1.00am, say, on the rental day. But the previous date seems a stretch.
Still, incompetency is usually a better bet than conspiracy.
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