I don't follow how his insurance is 'breached' by someone not qualified attending to a fault. Does repairman have to guarantee to his insurers the history of everything he looks at?
Anyway, part of the kitchen requirements for our new build house was an expensive NEFF induction hob with a 3-year warranty (I think). 10 days out of warranty, one side of the unit goes bang and plunges the house into darkness. The supplier had gone out of business in the meantime so I looked at the NEFF web site. I was able to find the hob I'd registered and change the date of purchase to be within warranty. I'd like to have italicised "change the date of purchase" so I've repeated it.
Not really believing what I'd managed to do; engineer booked, new gubbins fitted and a bill for £280 presented, marked "paid". Phew!
You couldn't make it up, could you?
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