I have a laptop in front of me with a clean installation of Windows 7 which is a gazillion years old.
It is refusing to run Windows Update. I suspect that there is something in the years of updates which are a prerequisite for update running, if you see what I mean.
In trying to download a newer version I am informed that the Licence Key is for a pre-installed O/S supplied with the computer. (I know, it has been reset to factory using the recovery partition).
Windows update will show existing updates installed (albeit none) but will not look for updates. It just does nothing. It won't even go into the menu.
Any suggestions for a way forward?
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Old Installation of Windows 7 new