>
>> I'll stick to my guns and say people in call centres dealing with incidents on
>> the road should (a) know their patch and (b) be supported by software that can
>> find locations by whatever means the caller needs.
>>
In an ideal world sure, but that's not going to happen. Best to help yourself as much as you can, after all it's not those in the call centre stuck in the middle of nowhere.
>> If the caller says they're on the A859 between Balallan and Ardvourlie that'll be enough
>> for the Isle of Lewis recovery contractor; one road two successive bits of ribbon development.
>>
If only all cars conked out on that road.
Last edited by: sooty123 on Sat 3 Oct 20 at 20:42
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sooty123 |
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