I do not think that this will apply to many of us but for those who have elderly relatives this may help. Basically one seems to need a passport or driving licence plus a services bill with one's name and address, as a mimium for opening any sort of account and many older people may have let these documents lapse or not have then any longer.
Help is available at www.moneymadeclear.org.uk or call 0300 500 5000 for a free copy of the leaflet.
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