>>Even for work on warranty
In my experience, warranty work was always the tightest. The dealership were frightened of the manufacturer, who would audit their warranty claims, and would extract stiff penalties if they found any evidence of the dealer inflating their claims.
At the time, 0.5 hours were allowed to find and fix *any* electrical fault. It's no great surprise that mechanics would just "fit something" and get the car out of the workshop.
When compared with this, it was usually quite easy for paying customers to be asked to apy a more reasonable labour time.
Under these working conditions, the only mechanics who can do a proper job are those who can afford to. i.e., the single ones still living at home with mum & dad!
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Volkswagen Golf IV - 98 1.6 Book time fo.. new