I'm no expert in this but it's not clear to me, even with the benefit of hindsight, which bits of that remit the PHE have "utterly failed" on, and thus what ought they have done to have not failed.
It strikes me that we are in a situation the size, impact and longevity of which no-one could have properly foreseen or planned for, yet the public (or is it the press?) expectation was that the government should have known all the answers before the questions even arose.
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