Our surgery sent a message a few weeks back, and were stressing how important it is that we use the surgery rather than Tesco or ANO as they have your medical records, they are properly geared up for it, they have made allowance for me in their numbers blah blah.
They've not wanted much to do with me during the rest of the pandemic (and in fact have been really quite difficult over getting 3 months worth of repeat prescriptions for while I'm away) so I have no qualms about using Tesco, who have done me (for money - free this year!!) for the past few years.
The surgery seems to be sponsored (or maybe it's run by) Modality, as all the staff now have that across their name badges and it is on some of the website pages and elsewhere. I would say it's been worse since they changed but in all honesty it's always been pretty bad!!
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