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Online is very good. Used it twice in the last couple of weeks, first time to change the details on selling the Scooter. All confirmed to me and the buyer in an instant. V5 was sent to him within a couple of days and I must have had the confirmation of sale the same day. Pulled the private plate from the GS last Friday - E mail arrive din seconds along with the authority to put the original plate on straight away. Tax change was seamless. V5 arrived for it this morning by second class post. Brilliant.
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DVLA new