>>They seem to be a Company that people love to hate but I find their product excellent.>>
Snap.
I've been with TalkTalk for nearly 11 years, had excellent service and moved to fibre two yers ago (still only paying £5 a month for it thanks to keen negotiating!!).
In fact TT's ratio of complaints to number of subscribers is less than that of BT and other major ISPs, despite the perception of so many who are quick to accuse.
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