A week ago I clicked on the X, top right, of my VDO to move from the Google window to My Docs. The screen turned black in a nanosecond although the mouse pointer was still live . An expert advised over the phone that it was "a Windows problem" and I should turn the computer off, then on again after two hours. No use but he fixed the problem this morning, saying it had been an update that had got stuck.
Has anyone else experienced this? I found it terrifying as I have about 35 years' worth of material on the hard drive, quite apart from things that need daily checking.
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