If your friend is the type to exclude cars for being "an estate" or "being ugly", she sounds quite fussy :-)
If she has never driven an automatic, I would have thought it essential that she tries one - she might be fussy about it!
With a mileage of 20,000 pa she will need to weigh up the BiK advantages of a hybrid against the heavier real-world fuel consumption of a hybrid over an ICE (diesel or economical petrol) if she is paying for her own fuel.
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