After Talktalk's outage a few days ago I've been keeping an eye on their service centre where you can run a line test, allegedly. On Monday the number that belongs to the guest house flagged up an invitation to do online chat with a Tt person because there was a problem. He ran his test on the line and said there was a persistent problem and he would book an engineer. I hadn't noticed a problem, Tt's basic internet gives me 9-13 Mb which is quite satisfactory.
This morning a very jovial engineer, who lives at the other end of the village, appeared and I gave him access to the house. He curled his lip when he saw the Pluscom socket with telecom port and RJ11 port I'd fitted to replace the sun-yellowed and cracked main BT socket and he replaced it with one branded Openreach. 'You'll need a filter for that', he said. So I asked if he couldn't have fitted a socket with an RJ11 port. He couldn't do that for Tt, because every provider, he said, had their own version of a filter. I found a filter but it's annoyingly untidy and I'm sure that a guest will unplug it or drip coffee on it or something. Guests are like that.
Special filter for each provider? Really?
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