>> That'll be because you beat them down on price. The £116 reduction meant they didn't
>> have enough time to get the torque wrench out when refitting the sump plug...
Clearly its a case of "that'll teach him to complain"
You just know, bet your house, that if the sump plug came out and destroyed the engine they would deny all knowledge or liability.
They are sending a tech round at 08:30 in the morning, to check the sump plug, take it back and clean the undertray and check the oil level.
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