Sorry to reply to my own, but occurred to me to late for the edit.
If your BT hub is only putting out 5Ghz, then the paperwhite isn't, I don't think, going to connect to it. It only works with the older 2.4GHz I believe.
I know my Virgin hub can (and does) have both options, and I've set it up with two SSIDs to allow some older devices to connect to the 2.4Ghz one. I imagine the BT hub can do the same if required.
That might be a red herring, but perhaps something to explore.
Edit - looks like the BT hub (in some versions anyway) does duel band by default, but they themselves say this can cause issues with some kit and you can separate the two frequencies out:
www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/i-can-t-connect/i-can-t-connect-devices-to-my-wi-fi/i-have-problems-connecting-5ghz-and-dual-band-devices-wirelessly
Last edited by: Crankcase on Tue 13 Oct 20 at 13:35
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