God how I hate these thing. A design doomed to fail. The mechanism either seizes up leaving you with a basin of soapy water which you can't empty or the washer goes and the basin won't hold water. The washers vary from make to make so its almost impossible to get spares.
My traditional plumbers merchant laughed when I tried to get some to get some new washers for mine and suggest a new waste would be the way to go.
There was nothing wrong with a plug on a chain! Why are they always trying to improve things that work perfectly well.
Am replacing the wastes with the rotating type plug . Hope I have I have better luck with these.
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