Eldest son had "full cover from BG" £600/£700 per year IIRC
Central heating boiler, radiators, tanks etc etc
He also paid for plumbing.
He had a central heating failure - hot water, no heat in radiators.
Multiple failures to fix it in a week. Ended with flooding into Kitchen, Dining & Lounge.
The technician report said a small leak.
Video of water running down walls, and ceiling soaked persuaded BG that they had a problem.
Local plumber took 30 mins to fix the boiler problem (newest Pump on hot tank was installed the wrong way round), local painter redecorated and it cost £1000 put it all back together. He was given £250 for his troubles on top of the bill. BG said they would fix it but by this time my son was not allowing anyone from BG except their assessor.
He has boiler cover /servicing now with 3rd party and self-insures for other matters.
BG plumbers, boilermen are not necessarily time served apprentices but have gone through "BG training"!
I just pay as & when repair is required - normally £250-£500 cover everything.
Washing machines, fridge, freezer, tumble drier, cooker etc are OK - they will get, at most 1 x repair BUT if over say 8++ years they will be replaced rather than fixed.
|