Current Example
Helpdesk Ticket: #234.
User: Wife
Problem Summary: Android Tablet running very slowly
Notes: Tablet needs to be reset to factory state, User told to note passwords, and told to back up to google drive & unused apps to be noted & removed. Google drive set up. User told Tablet will be reset on completion of pre reqs.
Update: #1 Nov 2020 User complains Tablet still running slow, asked if backed up, and passwords noted - answer no.
Update: #2 Dec 2020, As update #1
Update: #3 Jan 2021, As Update #1
Update: #4 Feb 2021 As Update #1
Update: #5 Feb 2021 User complaint: Support have done nothing to fix her problem, is fed up of complaining about it and why hasn't something been done about it.
Notes: Upon next complaint support will reset tablet back to factory state even if nothing backed up and passwords not noted and al user apps will be deleted.
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Last edited by: Zero on Wed 10 Feb 21 at 09:07
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Female Logic new
