According to the local TV news today, pre-paid Dartford Crossing accounts close after 15 months of not being used and you are not automatically refunded for any balance within the account.
A driver who had his account closed without his knowledge got a fine for crossing and not paying!
Check your accounts folks and if you want to close your account and get your money back then the form is here...
www.dartford-crossing-charge.service.gov.uk/Content/PDF/Dart_Charge_account_closure_form.pdf
Surprisingly there is no online option for this.
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Dartford Crossing Accounts Close After 15.. new
Dartford Crossing Accounts Close After 1.. new