After I'd read through those topics BOL decided to that it would better to replace the laptop as it had always been quite slow. I turned it on to format the drive preparatory to getting rid of it and, sods law, Windows loaded instantly. Before it froze again, I was able to check out a few tasks to confirm the slowness.
Anyway he's decided to forego a dvd drive and settled on this machine (an HDMI connector is important to him), comments are welcome:
www.dell.com/en-uk/shop/2-in-1-laptops/inspiron-15-3000/spd/inspiron-15-3505-laptop/cn30532sc
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Cloning laptop hard disk 