Little bit more to this saga and I'm grumpy.
My 2year old BMW bike has creeping corrosion starting on the front face of the cylinders and cylinder heads. (Black coating) Bike has been examined at service and BMW have agreed to replace the engine casings and cylinder heads under warranty .
The claim has moved fairly quickly and the bike was booked in for me to deliver last Friday and a loan bike supplied. A few days prior I'd had a call from the Service Receptionist if I'd mind, pretty please, delaying to job as they had an urgent warranty issue to sort out. No problem to me. And today was agreed for me to deliver the bike to them.
Rang in this am to check everything was still to plan and a 3pm time arranged for delivery subject to a loan bike being returned to the from a previous service customer.
So a slow ride to Cleethorpes where me and a mate enjoyed a coffee to kill some time. Then the mother of a rain storm came down the Humber and we got wet - very wet!
Storm eased and to the Dealership we rode and got wet - very wet!
So we started the admin for the loan bike and she asked for my Driving Licence.
I had a photograph of my licence and the DVLA code for them to access my record. However as the licence is showing photograph expired as the end of May that was it. The insurance page she was filling in and due to the expired photograph the computer said 'No'.
I explained the issues and she went of to speak to someone else who also said 'No'.
So that was that. They could pick up my bike from my home address 30 miles away on Friday and return it but I wasn't getting a loan bike. So I left in disgust.
The dealership will have allocated workshop time of a mechanic/week starting next Monday.
So I've wasted a day, 60 mile round trip. I'm soaked to the skin and my bike is filthy.
Post Office tracker shows my recorded delivery medical declaration as being delivered to the DVLA Medical Unit 2 weeks ago.
This is 3 months now. Not acceptable!!
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