>> I was then quoted a substantially higher price. I mentioned the lower quote and was
>> advised that that was the online price and nothing to do with them.They we’re quoting
>> the in store price.
I think that pretty much every fast fit type emporium has two prices. A lower one for 'on line' bookings where there are time slots, a predictable workload for the fitters and tyres etc arrive just in time. All automated with little if any staff time in booking the work in.
Then there's a higher 'rack' rate for those who turn up in person tying up reception staff and requiring then to keep tyres in stock.
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Black Circle new
Black Circle new