As the booking company are trying to hide behind their terms and conditions and quote data protection regarding disclosing details of the property owner then they are the front of house and only people who action can be taken against. They are acting vicariously on behalf of the owner. To simply cancel a contract for a foreseeable reason is out of order. Certainly not,'force majeure' as a dispensation in their T&Cs.
I would well imagine that their T&Cs as regards their relationship with the property owner allow them some form of sanctions and protection if required. Any subsequent penalties awarded against them could be passed on to the property owner.
You can bet your bottom dollar if I had breached their T&Cs they would have had their pound of flesh and my money.
Last edited by: Fullchat on Thu 30 Mar 23 at 17:50
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