Has anyone had their FB hacked and managed to recover it? It's happened to my daughter today and none of the suggested recovery methods have worked.
Seems FB is uncontactable.
The first thing was she got an email ostensibly (we think genuine) from FB saying here is the password change code you requested. She didn't follow any links from that mail. She was already browsing FB and it said she needed to login again but couldn't (her email address was not linked to an account).
So they changed her email address, initially just replacing the suffix with .in.
The recommended other option is to log in using your mobile number but she hadn't configured that in her account. Another way is to do it through a friends account. She's tried all methods we can find but they have all failed
We can't find any way to contact FB support. The email address has now been changed entirely, all of the options which FB gives to recover your account because she's been logged out of al devices and the email is changed. FB posts have started to be posted e.g. saying your got a new Tesla with your Bitcoin success.
We could really do with stopping it.
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