I'm hoping some of the tech people on here may be able to help.
My friend has got an external hard drive which decided last week to go all dead on him. It's a Western Digital Caviar SE WD3200AAJS 320GB model. He's bought an identical unit as a replacement and as he works in software has asked a couple of more practical people to have a look. Despite swapping simple parts over the corrupt drive still only "clicks" and won't spin up.
Is there anything else he can do, or can you recommend anywhere that can magic it all better for him? All the photos and videos of his 18 month old son are on there, not to mention a fairly extensive iTunes library.
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