>>Microsoft have their faults, as we all know, but at least you know if there is a major problem they will respond.
>>
My only dealings with UK & USA I found them completely and uterly useless.
Tried the UK. Useless!
Ist (non Teck) response from the USA I did not understand.
2nd I did understand, in effect we do not deal with limeys. Well I am contacting you cos the UK is not good. Response was, talk to the UK.
I gave up.
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