Think that might be a bug with nokia suite... loads of people that used it said when they even backed up their phones they had that problem. Check out the nokia discussion boards. Symbian is a buggy heap of manure a lot of the time. I have lost count of how often I have to reset my n86 and how often it just goes stupid for no reason. Luckily the source code has just been made open source so hopefully some decent developers will get hold of it instead of the apes at nokia.
There is an import data thingy which uses bluetooth from your old phone. Worth a go? Could just delete it if it is no good. I don't bother and just sync contacts with my computer and then add the new phone and sync via bluetooth that way.
Does your mobile provider have a contacts sync system? Or you could do it the long way if you can send contacts one by one via bluetooth from the old phone to the new one...
You could try copying the vcard thingies the new phone and see if it would import them as new contacts.
One thing you have to watch is that sim card contacts can't have as long names or as much info as phone memory contacts. This is why some end up truncated... I always have mine in phone memory.
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