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Can't remember if I told the tale on here about our Great Oil Heating Disaster - anyway, the claim on the household insurance started first week in September and rumbled on until late November when the work finished. So that was it. The claim would have been a couple of thousand no doubt, installation of temporary oil line then the fix, two men for two days staying in a local hotel, hire of a skip, disposal of contaminated waste, dig trench lay new oil supply line and make good. Up until yesterday, phone call from the very nice man at the loss adjusters - apologising for the delay and that the excess should have been collected by the contractors when they finished..told to wait for an e-mailed invoice and then settle. ..the whole process from claim to completion was done in a timely and very efficient way though
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