Off Topic - Under payment of Old Age Pension
I had a 8 page letter about 2 years ago which was complete gobbledegook
I phoned them as the letter made no sense - it was a standard paragraph letter on pensions which told me nothing - it referred to my pension in 2011 and not a thing about 2017!
Phone call told me I had been underpaid 17p per week for 7 years or so. The pension was updated & increased with inflation so I got some 25p extra pension per week. The lump sum was to be around £70, it never appeared.
I waited some 3 months & phoned - £70 + £10 apology for poor service.
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