"Miss Z has just got off her shift and was on the phone in tears..........."
Disgraceful stuff - all A&Es should be equipped with a security guard who is prepared to use a cosh, no messing about.
My (SEN) daughter slices and serves bread at the local supermarket and, of course, when the bread has all gone, she gets the abuse as well. And the most disgusting ones are often from the older generation. Not everyone is like that though, several weeks ago - before all this started - one of her old-lady regulars pressed a £10 into her hand and insisted that she kept it as a tip.
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