Well I had to attract your attention somehow...
My daughter just got a solicitor's letter saying she'd driven off without paying for petrol (£38) at the local M&S garage/store.
She remembers going there on that day and has no payment on her card so she has said they must be right.
What surprised me was how nicely worded it was. It suggested she may have forgotten, not uncommon etc.
She had the choice of paying online with an £18 surcharge or dropping into the place again and paying just the £38, which we've just done. Apparently the bloke on the till had to remind himself what code to use on the till, as they have different codes for different "offences", but he said it's happening all the time. And this is a posh area!! :-)
I know they have to follow up, and I'm sure repeat offenders are dealt with differently (and maybe she is now on some watch list), but I wonder how much it cost them to send the letter!?
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