>> Nice try.
>>
>> There must be some provisions that require you to keep records of customers for a
>> period surely?
>>
>> For the checking of interest paid or received for example, which HMRC might be interested
>> in?
>>
Exactly. We have legal requirements to keep certain records for a number of years, regardless of what the customer wants and we have no obligation to forget a customer under GDPR if they owe us money and retain the right to process their data as we require and the law requires!
There are apparently youtube videos and articles that list the individuals rights under GDPR and they discuss how to get away with not paying loans by asking to be forgotten.
Usually a letter of explanation asking for full repayment of a mortgage, loan or credit card balance settles it but sometimes you get customers going to the ICO with a complaint. They have all come down on our side, I would say obviously, but sometimes there can be weird decisions that you have to go back to them on.
Apparently some rejections are met with abuse and threats of violence at which point the police are always involved.
Last edited by: zippy on Tue 23 Jun 20 at 18:56
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