Computer Related > Importing photos. Miscellaneous
Thread Author: Ted Replies: 11
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New Sun 15 Oct 23 18:10 
 Importing photos. - Ted

This is more Computer related but more on here might help.

Recently, I have tried to import photos from my phone, Samsung A10 into my picture files. All I get on screen is a two tone blue logo where the photo should be ! There is a date and number under it. If I open the picture, I get a message telling me I need HEVC video extension and there's a download button underneath it.

Clicking brings up a load of information with a few reviews, all saying that they were not happy, and had to pay for it. One says it's down to using Apples codec....whatever that is. That's as far as I get being a computer numptie. I can't find any evidence of an Install button or a ' pay now ' one.

Any of you Brainiacs help ? I have some photos and documents to send off to a Gov dept and I'm stuck !

I have Windows 10. Thanks.

Ted
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 Messages Author Date
 Importing photos. new Ted 15 Oct 23 18:10
 Importing photos. new tyrednemotional 15 Oct 23 18:43
 Importing photos. new smokie 15 Oct 23 20:31
 Importing photos. new tyrednemotional 15 Oct 23 20:44
 Importing photos. new Ted 15 Oct 23 22:10
 Importing photos. new Ted 16 Oct 23 22:20
 Importing photos. new tyrednemotional 16 Oct 23 22:24
 Importing photos. new Ted 16 Oct 23 22:30
 Importing photos. new bathtub tom 16 Oct 23 22:41
 Importing photos. new Ted 16 Oct 23 22:45
 Importing photos. new Ted 16 Oct 23 22:52
 Importing photos. new tyrednemotional 17 Oct 23 06:45
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